PPA
605 (Negotiation Bargaining & Conflict Management) Entire Course
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Elements of Negotiation and
Bargaining Skills
Discuss the following statements
then respond to at least two of your fellow students’ posts.
- Discuss the Five Elements of Negotiations and provide
at least one example of how each are used in the negotiation process.
- Identify the Five Negotiation Skills needed in order to
perform successful negotiations.
- Define Rational Choice theory and discuss how it
relates to the negotiation process.
- Discuss how the Dual-Concern Model and Big Five
Personality Dimensions facilitate recognizing bargaining styles and how
such styles impact behaviors and strategies in a negotiation.
The Negotiation Process: Four Stages
Discuss the following statements
then respond to at least two of your classmates’ postings.
- Define the Four Stages of the Negotiation Process and
discuss what changes have taken place in the negotiation tactics since the
1950s.
- Explain why the Best Alternative to a Negotiated
Agreement (BATNA) is important in preparing the negotiation.
- Discuss the difference between tangible and intangible
priorities and why ground rules are important when both parties are
amenable to negotiate.
- Discuss whether the Good Guy / Bad Guy Routine is
useful in negotiations; whether impasses are fatal to negotiations; and if
arbitration is a sign that negotiations have failed.
Distributive Bargaining
Discuss two of the
following statements then respond to at least two of your classmates’ postings.
- Define and explain the purpose of the Five Distributive
Bargaining Negotiation Skills.
- Discuss the “Zone of Possible Agreement” (ZOPA) and why
some experienced negotiators consider it critically important to make the
opening offer.
- Define the following terms: relational
information, substantive information, equality norm, and equity norm and
explain how they relate to the distributive bargaining process.
Integrative Bargaining
Discuss two of the
following statements then respond to at least two of your classmates’
postings. Try to respond to students who pick different statements.
- Discuss the differences between integrative and
distributive bargaining and the conditions in which either or both are
used in the negotiation process.
- Describe Thompson’s Pyramid Model and its relationship
to parties in bargaining situations, and why it is useful to the
integrative bargaining process.
- Discuss the advantages and disadvantages of the
Categorization and Interest-Based Bargaining (IBB) Methods and which
method you would be more likely to use in a negotiating situation and why.
- Discuss the purpose that Full, Open-Throttle
Negotiations (FOTN) serves in bargaining; why recognition of establishing
value for the long-term relationship is a positive approach to beginning
the negotiations process; and asking circular questions and packaging
issues are helpful in the negotiations.
- Explain why Mary Parker Follet’s example of two sisters
cutting an orange in half is a classic model of poor integrative
negotiations.
Gaining Leverage in Negotiations
Discuss two of the
following statements then respond to at least two of your classmates’
postings. Try to respond to students who pick different statements.
- Define the terms power and leverage and what is the
most essential source of bargaining strategy in any negotiation process.
- Define French and Raven’s Five Sources of Power (1956)
and provide an example of how each is effectively used in a negotiating
situation.
- Discuss why it is useful to convince others of the
strength of your BATNA and how shakers and auditors can negotiate
effectively.
- Explain how the lack of ethos can derail negotiations;
why humor is considered a value in persuasive negotiations; and facial
expressions considered relevant to effective negotiations.
Strategies and Tactics
Discuss one of the following statements then respond to at least two of your classmates’ who chose the other statement.
Discuss one of the following statements then respond to at least two of your classmates’ who chose the other statement.
- Discuss the Five Negotiation Strategies for Various
Situations.
- Think about a situation in your life or work in which
you need to choose a negotiation strategy. First answer the
questions below regarding the “key elements” of the situation, i.e., time,
information, and power, and then answer the strategy questions which can
help you select a preferred overall strategy to use as you start
negotiating.
- Is there a deadline that will affect the timing of
your bargaining?
- What is your BATNA and demonstrate how it is
calculated? What is your best estimate of the other party’s
BATNA? Is your BATNA your starting or walk-away point?
- What other information do you need to collect before
you start the negotiation?
- Is the power between the two sides balanced or who
appears to initially have the advantage?
- If several economic issues are involved, could you
develop a MESO or Economic Matrix of alternatives to offer to the other
side?
- Will negotiations primarily focus on one number, such
as price, and thus, should you consider a strategy of “Increments of
Concession?”
Impasse and Alternative Dispute
Resolutions (ADR)
Discuss two of the
following statements then respond to at least two of your classmates’
postings. Try to respond to students who picked different statements.
- Define what is meant by the term, Alternative Dispute
Resolution (ADR) and discuss the differences, advantages and disadvantages
between arbitration and mediation.
- Discuss the following statutes that govern the
arbitration of disputes: Taft-Hartley Act 1947; Railway Labor Act
(RLA) 1926; and the Federal Arbitration Act (FAA) 1925.
- Outline the procedures in arbitration and
mediations. Also describe the roles of the arbitrator and the
mediator in the negotiation and bargaining process.
- Describe the roles and functions of the American
Arbitration Association (AAA) and the Federal Mediation and Conciliation
Service (FMCS) and the procedures involved when parties have reached an
impasse and are in need of an alternative dispute resolution (ADR).
Ethics, Fairness, and Trust in
Negotiations
|
Discuss two of the following
statements then respond to at least two of your classmates’ postings. Try
to respond to students who picked different statements.
- Discuss how skills in ethics, fairness, and trust can
be a part of the negotiation process even though some negotiation tactics
challenge those values.
- Identify the Five Bases for Trust and explain why they
are important in the negotiation process.
- Describe Kant’s Ethics of Principle and Mill’s Ethics
of Consequences philosophies and discuss which theory you would be more
incline to use in a negotiating situation.
- Discuss the Functionalist Model, Mutual Trust
Principle, and the test for meeting procedural fairness of a negotiation.
Chapter Case: To Agree or Not to
Agree – That is the Question
|
Assume the role of one of the five
parties in the case as you form your answers. Respond to at least two of
your classmates’ postings.
- What reasons do you have for remaining with the
negotiations at this point?
- Describe three tactics you can use after agreement is
reached and your bargaining partner asks for one more thing.
- Detail the parts, i.e., elements of an agreement
template and explain why it helped you in this negotiation.
- Identify an ideological issue in this negotiation and
explain why it is more difficult than financial negotiations to resolve.
Keeping a Client
|
Answer the following questions and
apply the Five Negotiation Skills to an actual negotiation case. Respond
to at least two of your classmates’ postings.
- How would an agreement template facilitate closing this
deal?
- How can you react to the particular demand for limiting
your time at the site, which is totally unacceptable, but not risk losing
the deal?
- What technique can you sue to move Ms. White past her
apparent problems with your engagement?
- How can you avoid the psychological trap of agreeing to
an arrangement guaranteed to just to keep this client?
- What techniques can you use during this impromptu
negotiation to build a relationship with Ms. White?
Closing the Deal
|
Discuss two the
following statements then respond to at least two of your classmates’
postings. Try to respond to students who picked different statements.
- Describe the Five Negotiation Skills in Closing the
Deal and indicate how you would, or have used them in an actual bargaining
and negotiation situation specifying the issues, actors, and outcomes.
- Explain the purpose of an agreement template and why a
written agreement best serves to generate commitment to the agreement.
- Discuss why silence can be an effective response to a
request for a last-minute concession and when the nickel-and-diming
approach can be utilized most effectively.
- Discuss the emotional issues that may cause stalemates;
sources of conflict spirals; psychological entrapments; difficulties in
managing ideologically-based conflicts; and why sequential decision-making
processes are helpful in resolving decision-making conflicts.
Settling a Lawsuit
Review the Learning Exercise:
Settling a Lawsuit in Chapter 8, page 218 of your text. Discuss two
of the following statements then respond to at least two of your classmates’
postings. Try to respond to students who picked different statements.
- Discuss the ethical values you would use in this
negotiation and the criteria you would use to make decisions.
- Discuss how you would determine whether the negotiation
is conducted with substantive fairness.
- Identify what concealment behaviors would be ethical
and unethical in this negotiation.
- Describe the manner in which you would determine if you
are using fair procedures and creating trust in this negotiation case.
The Influences of Culture and Gender
on Negotiations
Discuss two of the
following statement. Assume the role of one of the five parties in the
GLOBE Project Study case as you form your answers. Respond to at least
two of your classmates’ postings.
- Select two of the dimensions of culture, identified by
either Hofstede or the GLOBE Project Study, and discuss how best to
negotiate a deal favorable to an organization’s relationship in an Eastern
European and an Asian country.
- Select two clusters from the GLOBE Project Study groups
and describe how the history and traditions of those countries’ clusters
are reflected in their cultural dimensions. Indicate how this
information can help you in the negotiation process.
- Explain why in Cross-Cultural Negotiations, the
heuristic of availability is a culturally significant bias in a
negotiation to sell a computer in a highly feminine society.
- Discuss the differences between promotion focus,
prevention focus and shadow negotiation, and which type is a negotiator
from a collectivist society more likely to have, and why?
PPA 605 Complete Course Assignment
PPA 605 Week 1 Assignment House for
Rent
You have been relocated by your
employer to a new city for an assignment that will probably last for two
years. You do not want to sell your home – a four-bedroom, two-bath Tudor
– so you decide to rent it. A friend of yours in real estate has a
potential lessee for you to meet. He is a 30-something single doctor
beginning a two-year residency in the local hospital. You have some
concerns about a single guy living in your house and taking care of it the way
you would, but you agree to meet with him and possibly negotiate a lease.
You must address the following:
- Describe the interested parties and their prospective
goals in this negotiation.
- Analyze the parties’ dependencies and motivations and
propose four options in this negotiation so that all parties’ goals are
met.
- Discusses a bargaining behavior of a skilled negotiator
that would be most advantageous to you in this negotiation.
- Explains why collaboration is the only bargaining style
applicable to this negotiation, and identify the collaborative goals.
- Identify if any of the participants entered the
negotiations with a cognitive bias. Discuss the implications.Your paper
should be four- to- five- pages in length (not including title and
reference pages). Format your paper according to APA style as outlined in
the Ashford Writing Center, and utilize three to four scholarly sources in
addition to the textbook. Be sure to cite your sources within the body of
your paper and on the reference page.
PPA 605 Week 2 Assignment
Buying a House
Imagine you are a public
administrator who has just been promoted to a higher position but must relocate
to another city and purchase a different home. Using the five distributing
bargaining skills, present the steps and various aspects you would consider
implementing in buying a house. Be sure to address the following:
- Analyze the bargaining situation and whether or not it
is distributive. If so, determine the reservation price.
- Present the initial offer you would make and apply
bracketing to achieve your target price of $310,000.
- Indicate and frame the norms you would utilize in
presenting your initial offer.
Your paper should be four- to- five-
pages in length (not including title and reference pages). Format your paper
according to APA style as outlined in the Ashford Writing Center, and utilize
three to four scholarly sources in addition to the textbook. Be sure to cite
your sources within the body of your paper and on the reference page.
PPA 605 Week 3 Assignment
Leveraging Power from BATNA
Review the Learning Exercise:
Unhappy Co-Owners and address the following:
- Assuming your Best Alternative to a Negotiating
Agreement (BATNA) is letting a court sell the property, discuss how it may
help you reach an agreement. Recommend other strategies that you could use
to accomplish a successful negotiation.
- Discuss your power sources and your co-owner’s power
sources in this negotiation, and analyze how you can strengthen your power
position.
- Propose a logical and an emotional argument to persuade
your co-owner to agree to a deal.
- Describe a nonverbal communication technique that you
will use to persuade your co-owner that your proposal is a win-win
proposition.
- Describe a threat you can make that would force your
co-owner to make concessions.
Your paper should be four to five
pages in length (not including title and reference pages). Format your paper
according to APA style as outlined in the Ashford Writing Center, and utilize
three to four scholarly sources in addition to the textbook. Be sure to cite
your sources within the body of your paper and on the reference page.
PPA 605 Week 4 Assignment
The Common Driveway Case
After reading Chapter 7 in the text,
address the following in a four- to five-page paper that is formatted according
to APA style:
- Explain whether the dispute is at an impasse or not and
if any party is experiencing any settlement pressures.
- Discuss the use of arbitration or mediation if the
negotiation between the Wilsons and Greens reaches an impasse. Should they
consider arbitration or mediation to resolve their differences? Why or why
not?
- Analyze other hybrid forms of alternative dispute
resolution (ADR) that are available and should be considered if
negotiations fail to produce a settlement.
Your paper should be four to five
pages in length (not including title and reference pages). Format your paper
according to APA style as outlined in the Ashford Writing Center, and utilize
three to four scholarly sources in addition to the textbook. Be sure to cite
your sources within the body of your paper and on the reference page.
The book is negotiating essentials by carrel m. R & heavrin c I don’t have the book and can you # the pages
The book is negotiating essentials by carrel m. R & heavrin c I don’t have the book and can you # the pages
PPA 605 Week 5 Assignment
Withholding Information Case
Read the Withholding Information
Case on pages 193-194 and address the following:
- Identify ethical systems that may guide the parties to
a negotiation.
- Examine the substantive fairness of the negotiation.
- Examine the procedural fairness of the negotiation.
- Differentiate between concealment behaviors in
negotiations that are ethical and those that are unethical among the
parties in the negotiation.
- Evaluate how the parties can learn to create trust in a
one-shot negotiation and in a long-term negotiation relationship.
Your paper should be four to five
pages in length (not including title and reference pages). Format your paper
according to APA style as outlined in the Ashford Writing Center, and utilize
three to four scholarly sources in addition to the textbook. Be sure to cite
your sources within the body of your paper and on the reference page.
PPA 605 Final paper (Bargaining and
negotiation situation)
Consider a real life bargaining and
negotiation situation that involves two parties and the multiple issues to be
negotiated that has already occurred, currently in progress, or will occur in
the near future in your personal life or at work. Be sure to address the
following:
- Describe the situation and negotiation environment.
- Identify the parties (e.g., yourself, the persons on
your side, and/or the opposing parties) including the bargaining
positions.
- Present the type of third party intervention and
procedures if required, (e.g., arbitration or mediation).
- Explain how the Best Alternative to a Negotiated
Agreement (BATNA) is derived.
- Evaluate the theoretical models, methods, sources of
power, and analytical procedures required to be utilized in the
negotiation process.
- Examine the mechanics of the procedures in terms of
framing, packaging, use of questions, and types of proposals.
- Assess the strategies utilized and the results achieved
and/or anticipated in the settlement.
Writing the Final Paper
The Paper:
The Paper:
- Must be 10 double-spaced pages in length and formatted
according to APA style as outlined in the approved APA style guide.
Title, reference, and any exhibits or appendices are not counted in the
paper length.
- Must include a cover page that includes:
- Name of paper
- Student’s name
- Course name and number
- Instructor’s name
- Date submitted
- Must include an introductory paragraph with a succinct
thesis statement.
- Must address the topic of the paper with critical
thought.
- Must end with a conclusion paragraph that reaffirms
your thesis.
- Must use at least five scholarly sources, including a
minimum of two from the Ashford University Library.
- Must document all sources in APA style, as outlined in
the Ashford Writing Center.
- Must include a separate reference page, formatted
according to APA style as outlined in the Ashford Writing Center.
- Must be written in the third person.
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